We work to ensure that our international students’ needs are served every step of the way. We under-stand that unforeseen events happen and plans can sometimes change. Our refund protocol considers such changes, as outlined here:
UGDSB ISP REFUND POLICY
Every refund is subject to the deduction of a $600 CDN administration fee. All requests for refunds must be made in writing and sent to the International Student Program Office.
In the event that a student does not come to study at UGDSB or decides to leave UGDSB, the following refund protocol will apply:
A full refund of the tuition fee (less $600) will be issued if:
- Citizenship and Immigration Canada does not approve a Study Permit. A student must include the original letter of rejection from the Canadian Embassy for a refund. It is recommended that the student maintain a copy for their files.
- The student cannot find a custodian and/or homestay home. A student must include proof that a custodian and/or homestay home could not be obtained.
Two-thirds of the tuition fee (less $600) will be refunded if:
- The student withdraws the application for a Study Permit in his/her own country and the student notifies the Board of such action within 30 calendar days prior to the start of the program.
One-half of the tuition fees (less $600) will be refunded if:
- The student withdraws after the start of the program, but before 30 calendar days have elapsed.
No refund will be granted if:
- The student withdraws 30 calendar days after the start of the program.
- The student is dismissed from the program due to a breach of law, policy, Student Participation Agreement or regulation, as determined by the Government of Canada, the police, and/or the UGDSB.
- The student changes immigration status during the year: Students who have applied for or who become permanent residents of Canada (landed immigrants) after being registered at the school will not be eligible for a refund.