Refund Policy/Request

We work to ensure that our international students’ needs are served every step of the way. We understand that unforeseen events happen and plans can sometimes change. Our refund protocol considers such changes, as outlined here:

UGDSB ISP REFUND POLICY

Every refund is subject to the deduction of a $600 CDN administration fee. All requests for refunds must be made in writing and sent to the International Student Program Office.

In the event that a student does not come to study at UGDSB or decides to leave UGDSB, the following refund protocol will apply:

No refund will be granted if:

The student withdraws 30 calendar days after the start of the program.
The student is dismissed from the program due to a breach of law, policy, Student Participation Agreement or regulation, as determined by the Government of Canada, the police, and/or the UGDSB.
The student changes immigration status during the year: Students who have applied for or who become permanent residents of Canada (landed immigrants) after being registered at the school will not be eligible for a refund.

In order to initiate a refund request, please select one of the following options, provide all of the required information and click Submit below:

Please note all bank charges / fees will be your responsibility. The bank wire will be based on the following information. The Upper Grand District School Board does not accept responsibility for any error in the event this information is incorrect.

A full refund of the tuition fee (less $600) will be issued if:

Citizenship and Immigration Canada does not approve a Study Permit. A student must include the original letter of rejection from the Canadian Embassy for a refund. It is recommended that the student maintain a copy for their files.
The student cannot find a custodian and/or homestay home. A student must include proof that a custodian and/or homestay home could not be obtained.

Two-thirds of the tuition fee (less $600) will be refunded if:

The student withdraws the application for a Study Permit in his/her own country and the student notifies the Board of such action within 30 calendar days prior to the start of the program.

One-half of the tuition fees (less $600) will be refunded if:

The student withdraws after the start of the program, but before 30 calendar days have elapsed.

Student Name *

First

Last

Student Birthdate (DD-MON-YYYY) *

Contact Email *

Confirm Email

Name(s) on bank account funds are being transferred to (Payee): *

Address of Payee: *

Bank account number: *

Name of bank: *

Full address of bank: *

SWIFT code for the payee's bank: *

Checkboxes *

I agree that the above information is correct and authorize the Upper Grand DSB to wire funds to my account.

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